Frequently Asked Questions

What is the burn time for the candles?

Burn times will always vary depending on the placement of your candle. Drafty areas will burn slightly quicker. Burn times will also vary depending on the height of your wick. The longer the wick, the quicker the candle will burn. You can extend your candles burn time by burning the candles long enough to allow the wax pool to reach the edge.

Our test results gives a burn time of 14-18 hours for the 2oz candles.

For the 7oz candles, our test results gives a burn time of 35-44 hours depending on conditions.

For the 9oz candles, our test results gives a burn time of 48-59 hours depending on conditions.

Our soy candles are clean burning and will not leave black residue as long as the wicks are trimmed correctly. 

 

Can you help me pick a scent as a gift?

Yes, we can, tell us your preferences or that of the person you are purchasing for, so we can suggest a scent we think they will enjoy.

 

Do you offer refunds?

We always strive for customer satisfaction and provide the best quality products. However, in the event you are unhappy with your purchase, please contact us within 30 days and we will be glad to assist you.

 

Product Safety Disclaimer

Although our products contain ingredients that may help with medical conditions, contact a healthcare professional for advice if you suffer from any illnesses, skin condition or irritations.

If an allergic or skin irritation occurs, stop use immediately and contact a medical professional.

Allergens: some of our products contain almond oil and shea which are not suitable for those with nut allergy.

Candles: Never leave candles unattended due to risk of a fire. Metal candle containers may overheat so keep away from flammable surfaces and materials. Burn candles in well ventilated spaces.